FAQs - Frequently Asked Questions

Here's everything you need to know if you are a first-time buyer.

1. Choose your order type:

  • Mystery Scoop: Random scoop of beads (you choose how many scoops) that are packed to order, with each bead representing an item on our mystery lucky scoop list.
  • Curated Bundle: A fixed theme curated to include a predetermined list of inclusions. However, each box is curated from current stocks, so whilst the foundations will remain the same, items can differ in design and colour, and can even be substituted when necessary.
  • Live Scoop: Same as the Mystery Scoop style, but opened live on social media when available.
  • Subscription Bundle: A bookish bundle is a thoughtfully curated collection of reading accessories and literary-inspired merchandise. Usually built around a cohesive colour palette or aesthetic theme, these packs help readers craft a cosy, immersive space that elevates their everyday reading rituals.

Each mystery bundle contains a curated selection of surprise items aligned with its colour theme. You'll receive a mix of stationery, bookish goodies, and unique accessories - all hand-picked with care. If you have an additional theme request, make sure you list it during checkout in the notes area, and we will do our best to make it happen.

Items you may receive in your lucky scoop bundle:

Classic Items
Standard Pen Pack - 4 pens minimum
Stickers - 4 minimum
Highlighter
Mini Notebook
Page Tabs/Sticky Notes
Magnetic Bookmark
A5 Notebook
Heart Bookmark
Keychain/Keyring
Stamp with Ink Pad
Car Bookmarks
Giant Paper Clip
DIY Bookmark & Tracker
Scrunchy Pack
Pocket Notes/Activity
Mini Sketch Notepad
Correction Tap
Drink Coaster
Selected Specialty Pen
Lip Balm with Keychain
Clutch Bag
Paper Clips
Pom Pom Keyring
Mini LED Torch
Personal Accessory
Novelty Pen
Sleeping Mask
Brooch/Pin
Crafting Tape

Signature Items
Premium Pen Pack - 4 Pens minimum
A5 Hardcover Journal
Pencil Case
USB Book Light
Phone Mount Grip
Page Holder
Keyboard Clicker/Fidget
Colouring Book
Smartphone Strap
Document Satchel
Plushie
Metal Bookmark
Bookmark Holder
Mouse Pad

Premium Items
Ceramic Cup/Mug
Readers Journal
Book Bag
Travel Cup - Small
Travel Cup - Large
Phone Holder
Premium A5 Notebook
Tote Bag
Mini Blanket
Collapsible Water Bottle
Wrist Rest
Pencil/Pen Holder
Cross Body Phone Bag

Yes! My family runs this business out of the Hawkesbury region of New South Wales, Australia. My name is Kylie, and I hand-select EVERY item for our bundles and gift boxes and stress over making them as perfect as possible for you. If you need to speak to me, simply use the mobile number on the Contact page!

Yes! We're currently offering FREE shipping on all bundles and boxes Australia-wide as part of our opening special. No minimum order required. For accessories or special items, postage is applicable.

Our mystery bundles are curated surprises, so the specific items are randomly selected from our standard list of gifts and items.

However, each product listing provides a guide to the types and number of items included, so you know what to expect. You are also invited to include any preferences and requests in the notes area at checkout, and we will do our best to accommodate them.

For our specified bundles, limited editions, and one-off special bundles, the items are listed on each product page with specifics of the items included.

If you want something specific, please include your requests in the notes section at checkout, and we will do everything possible to make them happen. If we can't, we will do as close as we can. Remember, you can request themes and colours on any of our bundles.

Absolutely! Our Simply GiftBoxes Gift Card is the perfect option when you want to let someone choose their own bundle. Gift cards are available from $50.00 AUD and can be used on any product in our store.

Because our bundles contain mystery items or are selected from available stock, we're unable to accept returns based on personal preference. However, if an item arrives damaged or faulty, please contact us within 7 days of delivery, and we'll make it right.

Orders are typically dispatched within 1–3 business days. Standard delivery within Australia usually takes 3–7 business days depending on your location.